Korean Air Reviews

Quite on time. Cabin crews offered good service

Quite on time. Cabin crews offered good service

My flight has been changed 2 times!!!
How can it be called their national flight. Worse than budget flight. Totally unreliable l!!

My flight has been changed 2 times!!!
How can it be called their national flight. Worse than budget flight. Totally unreliable l!!

FLYING ON SUNDAY. KOREAN AIR SO FAR DIDNT DISAPPOINT ME. WITH THIS NEW AGE, THESE GRIEVANCES WILL BE PROVEN SOON. WILL POST MY ENTIRE FLIGHT AND ITS PARTNERS here youtube/1CH_UTe34CY

FLYING ON SUNDAY. KOREAN AIR SO FAR DIDNT DISAPPOINT ME. WITH THIS NEW AGE, THESE GRIEVANCES WILL BE PROVEN SOON. WILL POST MY ENTIRE FLIGHT AND ITS PARTNERS here youtube/1CH_UTe34CY

Korean Air sucks

Last December I had booked two tickets through a ticket website where I have booked before, we flew with Korean Air.
On the day of online comparison things went wrong because I could not log in as indicated on the website, I called Korean Air customer service and the lady on the line informed me
the reason you cannot supplement is because you did not buy your ticket directly from us and there is nothing you can do about it you cannot reserve seats you will have to do that at the check-in desk at Schiphol Amsterdam, I indicated that I was overweight and wanted to pay online because online the price is $ 50 and at the counter it is $ 100, but there was nothing to do about that, according to the employee. On the day of departure we went to the check-in desk and there fell from one to the other, they gave my wife a seat somewhere else than me, my passport was pulled back and forth in a machine until I was unable to ask what was on the hand, the answer was nothing wrong the machine is not working properly, when everything was ready he asked if I had proof that I had been injected against Corona, I indicated that he still had it in his hand but he didn't want proof yet I had it with me so I showed it he looked surprised.
The flight was going well the moment my wife came to my seat to check on me a flight attendant hit her pretty hard I asked if that was normal and he apologized far too late in my opinion. During the holiday I had sent an email to Korean Air stating that my wife and I wish to sit next to each other on the return journey, I got a good reply from Mr. William with seat numbers next to each other and we were happy with that, but the happiness was short-lived because on the day of departure we were told by the Korean Air employees that we had missed our flight and now we have to buy new tickets, I am adding everything to show that we had an e-mail with the new flight details, but to no avail, our suitcases were taken off the belt and we had to buy new tickets, the next flight was the next day, which means that we were obliged to book a hotel plus two tickets to Amsterdam and the unfriendly servile staff of Korean Air at Cebu Airport made no attempt to see if we were right, during the discussion one of them said that we should have bought our tickets from them on the website then everything would have gone well, and also that complaining is not possible because men have no complaints handling policy, I think that way of working is a revenue model of Korean Air.
Korean Air should not have a license to work in Europe anymore.

They treated customer like ShxT, Unprofessional, Rude, Disrespectful yelling and screaming just to push customer away on and off the plane and at the gates. Those stupid punk ass at the transfer security terminal, all the SkxxK and PUNK ASS RACIST security agent has NO Respect to anyone holding USA passport, they they call people "HEY YOU" "TOSSING PASSPORT or " SWEARING IN THEIR OWN STUPID LANGUAGES. The worst FXXKING Racist Airline ever in service for International fly, PLEASE, don't ever fly with this SkxxK AND PUNK SCUMBAGS Airlines, don't know who gave them the FxxKing 4 stars, musk be their own kind scamming CUSTOMER. I rather take my chance with others airline, than this Stupid Slant eyes Slank and Punk ass scumbags airline!!!! Now I have more respect for the USA TSA.

They treated customer like ShxT, Unprofessional, Rude, Disrespectful yelling and screaming just to push customer away on and off the plane and at the gates. Those stupid punk ass at the transfer security terminal, all the SkxxK and PUNK ASS RACIST security agent has NO Respect to anyone holding USA passport, they they call people "HEY YOU" "TOSSING PASSPORT or " SWEARING IN THEIR OWN STUPID LANGUAGES. The worst FXXKING Racist Airline ever in service for International fly, PLEASE, don't ever fly with this SkxxK AND PUNK SCUMBAGS Airlines, don't know who gave them the FxxKing 4 stars, musk be their own kind scamming CUSTOMER. I rather take my chance with others airline, than this Stupid Slant eyes Slank and Punk ass scumbags airline!!!! Now I have more respect for the USA TSA.

Online check in was impossible because the flight was shared with a partner airline. What a ridiculous system in 2023. We could not check in online and even at the check in desk they could not book seats on the connecting flights. I am very Food is average, and entertainment options are really poor. This is a budget airline pretending to offer more, don’t be fooled.

Online check in was impossible because the flight was shared with a partner airline. What a ridiculous system in 2023. We could not check in online and even at the check in desk they could not book seats on the connecting flights. I am very Food is average, and entertainment options are really poor. This is a budget airline pretending to offer more, don’t be fooled.

this is in response to how korean air treats delta diamond medallion members. if you book through delta just be aware that korean air does not upgrade at all and will not even entertain the idea of us paying for the upgrade. i probably will not want to spend money on korean air in the future. it is a budget airline disguised as luxury. also they are cheap on hydrating their customers with liquid. when asking for water, they only give us about 100cc. then flight attendant disappears for hours. when we arrived in incheon, we felt like we just got out of the sahara desert.

this is in response to how korean air treats delta diamond medallion members. if you book through delta just be aware that korean air does not upgrade at all and will not even entertain the idea of us paying for the upgrade. i probably will not want to spend money on korean air in the future. it is a budget airline disguised as luxury. also they are cheap on hydrating their customers with liquid. when asking for water, they only give us about 100cc. then flight attendant disappears for hours. when we arrived in incheon, we felt like we just got out of the sahara desert.

Canceled flight and did not want to take any responsibility about trying to find other alternatives for customers. Will never fly with them again.

Canceled flight and did not want to take any responsibility about trying to find other alternatives for customers. Will never fly with them again.